Contact Us
This page tells you how to reach the editorial team behind Best Offshore Sportsbooks, what we can realistically help with, and — just as important — what we can't. We're an independent comparison site covering new offshore sportsbooks that accept US players. We don't operate any sportsbook, we can't access your account, and we can't release a withheld payout. If your issue is with an operator, the second half of this page explains where to take it instead.
Email us
Write to [email protected]. We read everything that arrives and aim to reply to genuine reader questions, though we can't promise a response time and we don't staff a phone line or live chat.
To get a useful answer faster, include:
- The sportsbook you're asking about, by name
- Your state — it changes the answer on legality and on which sites accept signups
- Dates, in US format, for anything time-sensitive like a bonus term or a withdrawal
- Screenshots of terms or emails where you have them, rather than a paraphrase
Please don't send account numbers, passwords, full card numbers, crypto seed phrases or copies of ID documents. We have no reason to hold any of it, and no legitimate site or sportsbook will ask you for a password.
What we can help with
- Corrections. If a bonus figure, rollover term, banking method or market list on our site is out of date or wrong, tell us and we'll check it against the operator's current published terms and amend the page. Our facts on this page were last checked Sep 27, 2026.
- Reader reports. Slow payouts, sudden limit cuts, KYC requests that stall, or terms applied differently from how they're written. We can't verify a single account individually, but patterns across multiple reports do influence how we rate a sportsbook.
- Coverage requests. A new offshore sportsbook you'd like reviewed, or a market — NFL props, soccer futures, MMA, horse racing via a racebook — you want compared in more depth.
- Media and business enquiries. Use the same address and say clearly which it is in the subject line.
What we can't do
- Recover funds, unlock accounts, reverse a closure or overturn a graded bet. Offshore sportsbooks are licensed outside the US and carry no US state player protections — no segregated-funds rules, no state commission to appeal to, no guaranteed payout.
- Tell you whether betting offshore is legal where you live. Sports betting law in the US is set state by state, and offshore sites accepting US customers is not the same as being authorized by a State Gaming Commission or Board to serve you. Check your own state's law, and for anything consequential consult a qualified attorney.
- Give tax advice. Treatment of winnings is a matter for a qualified tax professional.
- Supply picks, tips or "locks." No bet is guaranteed, and betting is not an income source.
Contact the sportsbook first — here's how
Almost every payout or bonus problem has to be resolved with the operator. A methodical approach works better than repeated angry messages.
- Re-read the terms attached to the specific promotion or withdrawal — rollover, minimum odds, time limit, eligibility by payment method.
- Complete verification fully. KYC is the most common reason a withdrawal sits pending. Some offshore sportsbooks advertise lighter checks, but nearly all verify before a first cashout.
- Open a ticket with the sportsbook's own support (live chat and email are the usual channels) and keep the reference number.
- Save transcripts, timestamps and the terms page as it read on the day.
- If the site names a licensing body — Curaçao, Panama and Costa Rica are the common offshore jurisdictions — you can escalate there, but dispute resolution is generally weaker than under a US state regulator, and outcomes are not assured.
Where to direct common issues
| Issue | Who to contact | What we can add |
|---|---|---|
| Withdrawal pending past the advertised window | The sportsbook's support, then its licensing body | We'll log it against that operator's payout record |
| Bonus not credited or rollover disputed | The sportsbook, quoting the promo terms | We'll re-check our published terms for that offer |
| Account limited or closed | The sportsbook | We track limiting patterns in reviews |
| Wrong detail on one of our pages | [email protected] | Correction and a re-check of the source |
| Your own gambling is becoming a problem | 1-800-GAMBLER | See our responsible gambling resources |
How our rankings are decided, if that's your question
A fair number of the emails we get ask why one sportsbook sits above another. Some of the sportsbooks listed on this site pay us commission if a reader opens an account through our links. That's how the site is funded. It does not buy a position, and it doesn't soften a review — several operators we earn nothing from rank well, and several that pay us carry criticism in their write-ups.
Positions come from research and verification against operators' own published terms, plus reader reports: odds and pricing (including where reduced juice is genuinely offered rather than just advertised), market coverage across NFL, NBA, NHL, MLB, soccer, golf, MMA and horse racing, live and in-play depth, same-game parlays and prop bets, betting limits, banking, payout speed and track record of paying, security, support quality and the mobile experience. Editorial ratings are ours; they are not customer-review scores, and advertised payout times are advertising, not measured results. More on the team is on our about page, and the rules of use are in the terms and conditions.
Questions about specific sportsbooks
If you're writing about one of the operators we cover, it helps to know what we already hold on it. Three that generate the most reader mail:
Lucky Rebel
Our top-rated new offshore sportsbook, and the one readers ask about most because it's the least familiar name on the list. It earns the position on a broad betting menu and a crypto-forward banking setup rather than on longevity. The headline is a 125% welcome offer up to $1,250 plus a $50 free bet — like every offshore sign-up bonus, it only releases against rollover, and the qualifying deposit, minimum odds, time limit and eligible payment methods are set in the operator's own promotion terms, which you should read before depositing. The limitation is plain: it's new, so there's no long public track record of paying large withdrawals under pressure. That's a real risk, not a footnote.
Bovada
The opposite profile — a long-established name with US bettors, which is why it's here for readers who weigh reputation above bonus size. Strong on mainstream US market coverage and a familiar mobile browser experience. The welcome bonus is 50% up to $250, again subject to rollover, minimum odds and a claim window set by the operator. Drawbacks: the offer is modest next to newer sites, availability varies by state, and pricing on secondary markets isn't always the sharpest.
BetOnline
Listed for bettors chasing breadth and limits rather than a headline number — a wide sports menu, props and futures, plus a racebook. The welcome offer is $250 in free bets, with the usual rollover, minimum-odds and expiry conditions in its terms; free-bet stakes are typically not returned with winnings. The limitation is that withdrawal method matters a lot here — crypto payouts are advertised as faster than bank wire or money transfer, and wire withdrawals can carry fees.
Other operators we cover and hear about include BetNow (125% up to $2,500), Everygame (100% up to $500), BetUS (100% up to $2,000 on sports and 25% on casino), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 on credit card deposits), MyBookie (100% up to $1,000) and ApuestaHoy (200% welcome offer). Every one of those figures is a maximum tied to rollover, minimum odds, time limits and eligibility rules published by the operator — treat the number as a ceiling, not a payment.
Money, before you write to us about it
Most banking questions we receive come down to method. Deposits at offshore sportsbooks are typically made by cryptocurrency, bank card, bank wire, money transfer or player-to-player voucher transfer; availability for American customers varies by operator and changes without notice, so verify on the cashier page rather than assuming. Card deposits are the most likely to be declined. Crypto usually posts fastest in both directions and is where the quickest advertised payouts sit, but crypto price movement between deposit and cashout is a real risk on top of the betting risk. Wires and money transfers tend to be slower and more likely to carry a fee, and most sportsbooks cap one free withdrawal per period. Payout limits, minimum withdrawal amounts and processing windows differ per operator and per method — those are the numbers worth confirming before you fund an account, not after.
Age, eligibility and staying in control
This site is for adults only. Most offshore sportsbooks set a minimum age of 18, but several require 21, and you must meet the operator's stated minimum — we write for readers 21 and over. Nothing here is an invitation to bet more than you can comfortably lose, and betting is never a way to fix money trouble or escape stress.
Offshore operators often lack the deposit limits, cooling-off periods and self-exclusion tools required of state-regulated sportsbooks, so the safeguards you might expect may simply not exist. If gambling is causing harm, call 1-800-GAMBLER — free, confidential and available 24/7 — or read our guide to gambling safely. Losing money is the normal outcome, and with offshore sites there is the added risk that a payout is delayed or refused.
Before you hit send
If your question is "which of these should I use," the honest answer is that it depends on what you're optimizing for: track record, bonus size, banking speed or market depth. Read the individual reviews, compare the rollover terms rather than the headline figures, and start small with any sportsbook you haven't used. If you still want a second opinion, or you've spotted something we've got wrong, the address is [email protected] — no rush, and we'd rather hear from you before you deposit than after.